The head of IT has left and the ERP project runs on
A permanent hire takes months, the rollout does not wait. An interim CIO takes over steering, board work and decisions until the permanent appointment is in place.
Interim CIO
Typical situations
Interim management rarely starts with a job description. It starts with a situation that will not wait.
A permanent hire takes months, the rollout does not wait. An interim CIO takes over steering, board work and decisions until the permanent appointment is in place.
Interim CIO
The timeline slips, the departments do not pull along, the vendor points at open decisions. What is missing is usually not technology but someone with the authority to decide.
Programme lead or interim CIO
Reporting nobody trusts turns steering into guesswork. First the data foundation and the reporting line, then the figures, then the decisions.
Interim COO or CIO
When financing partners ask for clarity, speed and evidence count. Immediate measures, a liquidity view, an approach that holds up in the meeting.
Chief restructuring officer
On-time delivery falls, rework rises, the team works on everything at once. Stabilisation while the business keeps running, without bringing the organisation to a halt.
Interim COO
Roles, reporting lines and escalations are unwritten. Governance costs less than the tool bought instead of it.
Interim CIO or executive advisory
A pilot without a process stays a pilot. First the process with a real benefit, then the model, then the rules for roles, risks and evidence.
Digitalisation and AI
None of these quite fits? Then we work it out in the dialogue or in the first call.
Interim management & C-level ad interim
Steffen Herr takes operational and strategic leadership responsibility as CIO, COO, board member or chief restructuring officer for a fixed term. A clearly defined purpose, fast effect, a handover that holds.
Availability
Reply < 24 h
Mandate length
3–18 months
Days per week
2–5 days / week
Region
DACH · onsite · hybrid · remote
Days per week
Reference case
Interim CIO, Telelift GmbH (2025)
As interim CIO at Telelift GmbH in 2025, Steffen Herr owned the IT strategy and the rollout of Microsoft Dynamics 365 for over 200 staff. Result: IT operating cost down 18 percent and a digitalisation roadmap through 2028.
Available mandates
IT strategy, IT governance, digital execution and transformation steering. Building clear decision and steering structures.
Operational stabilisation, process improvement, delivery performance and lean management.
Restructuring, reorganisation and cost-out under time pressure. Stabilising critical situations.
Strategic realignment, steering, stakeholder communication and decision architecture.
Setting up a PMO, multi-project steering, prioritisation and governance rules for complex programmes.
Confidential support for managing directors, board members and key roles during change.
How a mandate starts
First call
30–60 min · purpose, situation, expectations, stakeholders. Possible within 24–48 h.
NDA & mandate outline
Confidentiality agreement, scope sketch, success criteria, stakeholder map and mandate briefing.
Contract & terms
Defined scope, period, days per week, day rate. Direct contract or provider construct.
Discovery (week 1–2)
Stakeholder interviews, current-state analysis, quick wins identified, steering routine established.
Effect (from week 3)
Operational responsibility, steering, reporting to board or sponsor, mandate adjusted as it runs.
Handover & follow-up
Knowledge transfer, structures anchored, documentation, the line enabled to carry on. Optional 60/90-day follow-up.
Contract models
Operational leadership for a fixed term. Own responsibility with a clear mandate definition.
3–18 months · 2–5 days / week · onsite, hybrid, remote
Strategic advice and sparring at C-level without full operational responsibility.
Retainer or day rate · 0.5–2 days / week
Programme responsibility including PMO setup and multi-project steering.
6–24 months · project-based · onsite + hybrid
Confidential, solution-focused. DIN EN ISO 17024 · INQA coach (BMAS).
By the hour or as a mandate · discreet & protected
Standard terms through interim providers (Randstad Professional, freelancermap, freelance.de).
Provider contract · provider day rate · DACH
Funded advisory mandates for SMEs. BAFA certified (ID 193982) and INQA coach (BMAS).
Up to 80% funding · standard process · SME
Sectors & company settings
Common questions from recruiters and interim providers
Talk about an interim mandate.
First call within 24–48 h · DACH region · full profile on request.
Proof of authority
transformation and change mandates
IT transformation · PMO · governance · reorganisation · digitalisation · leadership
sector contexts
Machinery · banking · industry · trades · services · consulting · mid-market
people supported in transformation and leadership settings
Management · department heads · project organisations · external partner structures
Selected areas of effect
Immediate effect in complex change situations where responsibility is unclear.
RACI, RAPID and steering structures with clear escalation and reporting paths.
KPI logic, OKR cascades and routines for the board, departments and operational teams.
PMO setup, multi-project steering, RAID logs and programme reporting.
Target architecture down to sprint level. Strategy translated into delivery with commitment.
Knowledge transfer, coaching and new structures anchored in the organisation.
Mandate focus
Interim CIO
IT strategy · governance · prioritisation · digital execution · transformation steering
Interim COO / operations transformation
Process improvement · lean management · delivery performance · operational stabilisation
Chief restructuring officer (CRO)
Restructuring · reorganisation · cost-out · stabilisation under time pressure
Board member / executive advisory
Strategic realignment · steering · stakeholder communication · decision architecture
Transformation programme management
PMO setup · multi-project steering · prioritisation · governance rules
Executive coaching & sparring
Management · leadership · conflict facilitation · clarity in decisions
How I work · CORE+ execution framework
Discovery & diagnosis
Analysis of critical structures, stakeholder interviews and assessment of operational bottlenecks.
Stakeholder alignment & mandate definition
Agreement with management, sponsors and key roles. Clear target pictures, expectations and boundaries of responsibility.
Target picture & roadmap
Workable target architectures, priorities and steering logic on a quarterly basis.
Governance & steering setup
Decision, escalation and reporting structures. Steering routines and clear ownership established.
Execution & performance steering
Hands-on transformation work with clear ownership, KPI tracking and decision routines.
Stabilisation & handover
Knowledge transfer, structures anchored, teams and leadership enabled to carry on.
Typical starting situations
Missing governance, unclear ownership and weak prioritisation block decisions.
Without steering structures, strategy-to-execution does not happen.
Organisations need fast stabilisation, transparency and a basis for decisions that holds.
ERP, process or tool rollouts run without enough stakeholder alignment.
Too many sub-projects, no prioritisation and unclear escalation paths slow delivery down.
Resistance, uncertainty and communication problems destabilise teams and ownership.
Verified & certified
References
Sector, size, role and result. Company names and contacts are shared after clearing it with the client, not in public.
September to December 2025
Full responsibility for IT, rollout of Microsoft Dynamics 365 including migration and integration of the existing systems, governance built on SLA, RPO and RTO plus RACI.
Digitalisation strategy with a roadmap through 2028, IT operating cost reduced by 18 percent.
January to April 2026
Four-month advisory mandate on digitalisation and organisational development.
Results are added once the mandate closes and the client has cleared them.
Documentation exists for mandates from thirteen years of board responsibility and more than 150 advisory projects. Reference contacts are named during a selection process, after clearing it with them.
Market
Interim management is a billion-euro market in the DACH region with steady demand. The figures below come from the studies of the two industry associations, not from our own estimate.
DDIM and AIMP draw the boundaries of the market differently and therefore report different volumes for the same year. Both figures stand side by side here rather than mixed together.
Market volume, Germany
Einheit: bn euros · DDIM market study 2024
| Year | bn euros | Type |
|---|---|---|
| 2021 | 2.2 | Actual |
| 2022 | 2.5 | Actual |
| 2023 | 2.7 | Actual |
| 2024 | 2.9 | Forecast |
Prognose
Average day rate
Einheit: euros · DDIM market study 2024
| Year | euros | Type |
|---|---|---|
| 2021 | 1,229 | Actual |
| 2022 | 1,256 | Actual |
| 2023 | 1,318 | Actual |
| 2024 | 1,350 | Forecast |
Prognose
Utilisation of interim managers
DDIM market study 2024
Average mandate length
DDIM market study 2024
Common range six to twelve months
DACH volume 2024
3.09 Mrd.Euro
Germany around 2.4 · Switzerland around 0.4 · Austria around 0.26 (rounded, study total 3.09)
Fee
The fee follows the DDIM market level for senior interim management. As a guide the association names one percent of the target annual salary of a comparable permanent role as the day rate. We settle the actual range in the first call, depending on role, duration, days per week and travel.
DDIM, fees in interim managementPut the fee in context
The German interim association DDIM gives one percent of the target annual salary of a comparable permanent role as a rule of thumb for the day rate. Set what the position would cost you permanently.
€160,000
Day rate, as a guide
€1,600
At 120 billed days
€192,000
Permanent role per year, including on-costs
€200,000
Department or programme responsibility
Typical for head of IT, operations or programme steering in mid-sized companies. The market average for senior interim was 1,318 euros a day in 2023, C-level above that.
Factor 1.25 for social contributions, holiday and absence, calculated conservatively.
A guide, not an offer. The actual rate depends on role, duration, days per week and travel, and is settled in the first call. DDIM, fees in interim management
Common questions
The average day rate in German interim management was 1,318 euros in 2023, and the DDIM market study expects more than 1,350 euros for 2024. C-level rates sit above that, depending on role, duration and how many days a week are booked. A common rule of thumb is one percent of the target annual salary of a comparable permanent role. We settle the actual range in the first call.
Availability, terms and fit settled up front. Directly, without detours.
Last updated: 27/08/2026